News details

Descartes introduces latest AVL services

Descartes Systems Group, a Canada-based global on-demand software-as-a-service (SaaS) logistics solutions provider, is introducing its latest intelligent Automated Vehicle Locator (AVL) wireless services to customers and partners at the company's global user group conference in Atlanta, Georgia, US.

Available on the Descartes Global Logistics Network, the AVL services are said to integrate efficient on-demand delivery route planning and execution with web-based tracking of vehicles via global positioning satellites (GPS). According to Descartes, the AVL services extend visibility to fleets in the field and enable delivery route changes on-the-fly when exceptions occur.

Descartes AVL, it added, was available on a variety of mobile devices and wireless networks, and integrates with many back-office software applications.

"By integrating on-demand route planning and optimisation with real-time visibility, dispatchers and customer service staff gain access to a web-based view of delivery status in real-time," stated Descartes executive vice president, solutions and services Chris Jones.

"It also provides rapid notification of critical events affecting deliveries, enabling operators to make customer-focused decisions on routes and delivery reservations in real-time to reduce costs, streamline operations and ensure consistent quality of service."

Descartes said AVL provided field data updates and tracking in real-time, from basic GPS coordinates to more complex black-box engine diagnostics. With the depth of data provided, operators could also measure delivery performance against planned routes and notify dispatch and/or customer service operations of changes made during the delivery cycle. Field workers had visibility into relevant shipment data to keep up to date on delivery status to more effectively coordinate arrival times.

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Source: Descartes Systems Group


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