DHL launches new IT tool in US
DHL has announced the launch of ProView, a suite of web-based shipment visibility and event notification tools to enhance access to transit status information for ground parcel and air express packages. ProView will allow DHL customers to obtain a broad or specific view of all incoming and outgoing shipments, and be notified of important events via the technology platform of their choice.
It also provides real-time event notification when a shipment or group of shipments reaches key transfer points, such as transiting an international gateway, enroute for courier delivery, or potentially delayed.
Shipment visibility is available for up to 2,000 customer accounts, a feature for customers with multiple distribution centres, offices, and departments that utilize separate account numbers.
"We implemented ProView to help our customers, both large and small, make the most efficient use of their time by automatically monitoring and communicating valuable shipment information in real time," said Maryann Goebel, Global Chief Information Officer for DHL Express. "We let the technology do the work for them, giving customers the ability to be even more responsive to their own customers through this new application."